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>> How
do I place an order?
As you
browse through the products on our site you will see the
price next to the picture. Next to the picture is a
button to add the item to your shopping cart.
- Click on the 'Add to
Cart' button, you will be presented with the
shopping cart page listing all the items you have
selected.
- Click on the back
button to go back and select more items.
- Click on the Proceed
to Checkout button on the Shopping Cart page to
complete you order
>> How
do I take items out of the shopping cart if I pick the
wrong item or change my
mind?
Go to the
shopping cart page and type 0 in the quantity for the
item you want to remove. Then click on the 'recalculate'
button.
>> When
is my credit card charged?
When we
receive your order we do the usual card checks. Please
note that 100% is charged on placement of order.
>> How
long does it take for delivery?
If we
have the item in stock it will usually be shipped in
seven days. If there is to be a delay beyond this we
will notify you by email. You will have the option to
cancel the order if you feel the delayed delivery does
not meet your requirements.
You can
select the card(s) that suits your interest to receive
as sample and make an order for them. Once your order
for sample is received we will ship them immediately.
Once you
see the sample, finalize the proofs and your payment is
thru, we take the job for printing. We will ship the
cards immediately after they are ready and will intimate
you about the delivery details.
3-5 days : For samples to reach.
2-3 days : For Proof proccessing.3-4 days : For printing
3-5 days : For final cards to reach to you
Normally it must take 8 - 12 days for the complete
procedure.
>> Are
there any delivery charges?
Yes;
delivery/shipping charges have to be borne by the
customer only. Delivery charges are detailed after you
enter your personal details but prior to completing your
order.
>> Can
I cancel the order?
Yes, we
unconditionally guarantee all our products. If you are
not entirely happy with your purchase, you may return it
for any reason. You must do so within 14 days and it
must be in its original condition. Please send us an
email detailing your request and we will be happy to let
you know the procedure to use
>> Can
I order by mail or fax?
Yes,
simply print and fill in our manual order form and mail
it or fax it to us. Do not send cash with your order.
Personal, company and bank cheques must be in GBP and
will require to be cleared before we can ship your
goods. You can use your credit card to order by fax or
post.
>> I am
not in India, can I still make a purchase?
Yes, we
accept orders and deliver anywhere in the world.
>> Do I
have to pay in INR?
Yes, our
server only accepts payments in INR. However, when the
amount is charged to your credit card account, it will
be automatically converted to your local currency by the
card provider. We do not have access to the exact
exchange rate each card provider uses at the time,
however you can use our
currency converter as a guide.
>>
How are the cards
dispatched?
We use
the services of FEDEX/DHL. Usually, the cards are
delivered to the customers between 3-d days of delivery
from our side. You can track down the delivery status by
using www.fedex.com /
www.dhl.com with the
help of tracking no. provided by us.
>>
How do I submit
desired words I would like printed on the invitations?Do
I get proof before printing is done?
You can
send us the desired words through email or fax. Yes, you
get the proof and upon approval only, we move ahead for
printing job.
>>
How much is the
sample cost?
Sample
kit costs you Rs. 1600/- which consists of 5 samples of
desired cards. Every 5 additional card will cost you in
multiple of 1600 rs.
>>
Do you have the
gallery for fonts, wordings and images?
Yes, we
maintain a vast inventory of fonts, wordings and images.
Please view our section Design Ideas to know more in
details. Apart from those displayed, we can also
customize your cards on the basis of ideas given by you.
You can send us your chosen fonts, wordings and images
through email or fax.
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