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Cancellation And Refunds

To cancel or request refund, an email within 48 hours of placing an order is need to be sent to us. The request their after will not be entertained under any circumstances. For any changes to be made in order like quantity change, design change etc, you need to communicate via email on [email protected] Refund Policy/ Return Policy for Blank Cards

CASE 1

Refund or requesting exchange for Blank cards is merely possible only when no Sample was bought by you nor there were any sample price adjustment taken while shopping in bulk. It is required to prove from your end that you haven’t bought any sample of the product and adjustments in price are not made. Once it's confirmed, then the return can be made.

Following terms apply

1.Shipping cost from starting point to delivery destination will be deducted.
2.3% of the total shipping cost will be retained as a processing fee.
3.The responsibility for sending our products back and the cost bearing it should be borne by customer.
4.To qualify for the refund also require the goods to be returned in undamaged condition.

CASE 2

If you have already purchased and seen the samples before going for a bulk quantity and the if they make the bulk order than the rejection of the product considering colour variation or product design will not be entertained as it could had already recognized while ordering samples . So No refund policy will be in effect if samples are seen and then requesting cancellation of the bulk order.

CASE 3

The products once purchased will not be cancelled after placing the final order. Once the product is designed it is done considering customer’s wish and decision and hence any cancellation their after because of changes of your/relatives view would not be possible to make. As the order once finalised is instantly kept in process of manufacturing it, so it is not possible to refund and cancel the order.

To verify and check for the cancellation of bulk order after ordering samples you have already ordered, we check the bulk order with credit for samples if that is adjusted in price with the bulk order, if it is found that cancellation and refund will not be possible.

Return Policy for Printed Cards & Monetary Claims

It is always recommended to purchase the sample first to have the clear idea of the product and to overcome the rejection after getting a bulk order. The order once printed cannot be returned for refunds in case the colour, design etc is not up to your expectation. So, sample service we provide is highly recommended to overcome this issue.

Please note that the display of any product varies depending upon your screen resolution. Also, special handmade products tend to differ with actual GSM (grams per square meter) and colour. A variation of ±10% is the acceptable norm worldwide. Minor variation in the grade of paper might also be possible. Hence we always recommend our customer to purchase a sample so they can get the exact feel and idea.

We always try our level best to provide the same size card as stated in website, though there may be exceptional case to happen where size may slightly vary from the mentioned size. We always notify it in our email and the production is only commenced after getting approval from our customer.

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